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Automation & bots

Re-entering information, repeating the same checks or moving files between tools can take up a lot of a working day. I help identify suitable automation and build the workflow around what should happen when something goes wrong as well as when it works.

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The scope

Work we can discuss.

Applications, integrations and automation, built around the people who use them.

  • Business workflow automation
  • Scheduled tasks and background jobs
  • API-driven scripts and bots
  • Human approval steps where needed
  • Logging and practical handover

Choose a process worth automating

We look at the current steps, the exceptions and the cost of a mistake. Some workflows need a person to approve a decision; others can run on a schedule or respond to an event. The design should preserve the control the business actually needs.

Connect the available tools

Automation can use APIs, scheduled tasks, scripts or bots, depending on the environment. The scope includes the systems involved, the information being handled and any permissions needed. It should not rely on secrets being pasted into ordinary code.

Make it observable

A process that fails silently is difficult to trust. We agree logging, notifications and recovery behavior appropriate to the work. Documentation and ownership help the automation remain useful when the surrounding process changes.

A useful next step

What needs building, fixing or improving?

Tell me about it